General Terms

General Terms - As plain as we can make them!

Booking Information for Credit / Debit card payments directly from our web site - Non eBid / eBay customers:

Our preferred method of payment is via PayPal® (You do not need a PayPal account to use this system!)

Once a payment has been made you will receive an e-mail receipt / confirmation from us within 24 hours.

VERY IMPRORTANT:

IF YOU HAVE NOT RECEIVED AN E-MAIL FROM US WITHIN 24 HOURS OF PAYMENT

PLEASE CHECK YOUR SPAM FOLDER.

IF THERE IS NOTHING THERE, PLEASE E-MAIL US TO REPORT THE PROBLEM OR CALL US ON 0845 3243816.

IF, AFTER SENDING A RECEIPT, WE HAVE NOT HEARD BACK FROM YOU WITHIN THREE WORKING DAYS

WE MAY ATTEMPT TO CONTACT YOU VIA POST OR TELEPHONE.

PROVISIONAL BOOKINGS VIA EMAIL OR TELEPHONE:

We will hold a provisional booking for seven days but after that time our automated system will release the booking.

Basically it's pay in time or be disappointed!

For cheque payments only: Once a provisional booking is made, and we have confirmed it back to you via email, we allow seven days for your payment to reach us.

If it does not arrive in that time then we will assume that you will not be coming and cancel your provisional booking.

We do not send reminders for payment!

Please make your cheque payable to Mr R J DALEY.

If you have sent payment but have not heard back from us within the seven days PLEASE E-MAIL US TO REPORT THE PROBLEM.

PLEASE NOTE: It is our standard policy that we will not let anyone into a holiday flat until we have received full payment for the intended stay.

Regarding SHORT NOTICE bookings: PayPal instant payment or cash on arrival are the only acceptable payment methods.

ALL CUSTOMERS: VERY IMPORTANT!!!!

Cancellation:

If you should have to cancel your booking. Provided you cancel MORE THAN THIRTY DAYS BEFORE YOUR HOLIDAY STARTS We will refund your payment less a £45.00 cancellation fee, provided we are able to re-let your holiday to someone else.

If you cancel LESS THAN THIRTY DAYS BEFORE YOUR HOLIDAY STARTS then we will not refund any money.

THEREFORE:

For the best deal in cancellation insurance we recommend:

Click the above logo for a quick no obligation quote!

ALSO PLEASE NOTE: WE WILL NOT ACCEPT THIRD PARTY (AGENCY) BOOKINGS e.g. IF YOU BUY ONE OF OUR HOLIDAYS WITH THE INTENTION TO SELL IT ON TO SOMEONE ELSE AT A HIGHER PRICE.

Please e-mail us for further information. Please see above note regarding payment at short notice.

Please note that these terms and conditions may be subject to changes at any time.